Shipping Countries: South Africa
Shipping States: Gauteng (South Africa), Western Cape (South Africa), Free State (South Africa), North West (South Africa), Eastern Cape (South Africa), Northern Cape (South Africa), Mpumalanga (South Africa), Limpopo (South Africa), KwaZulu-Natal (South Africa)
Ready to ship in 3-5 business days
1.We ship country wide (South Africa) via The Courier Guy.
2.Rates start at R150 and are calculated according to weight and destination, therefore transport fees will vary with each parcel.
3.Calculated rates will be done separately for each order, after checkout and therefore will have to be paid separately from the checkout payment on the website.
4.Parcels are generally dispatched the following Monday after receipt of payment and are shipped via The Courier Guy with tracking service available.
5.We don’t want to see our quality fish spending a weekend in a warehouse and therefore will only send on other week days if the customer insist on it. In these cases it is without any guarantee of any form.
6.Shipping fees include packing fees as well as postage charges.
7.We advise you to group all items into one order to avoid paying extra shipping fees.
8.Packages are dispatched at buyers own risk although we will take special precautions to ensure that each item is packed and handled with the necessary care.
1.To start the refund process please send a WhatsApp to 0649022006.
2.When we have approved and verified that your refund claim is valid, we will contact you with further details on how you prefer the refund.
3.Please take note that should the refund be for any other reason than a fault from our side i.e., Wrong item dispatched etc. the courier charges for the refund will be for the customer’s own account.
4.Upon receiving your items, please inspect them thoroughly to ensure that no damages were occurred during the shipping process, if any damage, a faulty product or if there’s any problem regarding the livestock it must be reported within 6 hours from receiving the box from the courier service at 0649022006.
5.Please also include photos of said damages.
Specification: Snow White – Platinum Polar Parrot Fish (young/small – unsexed)
- Store Name: Fish Friends
- Vendor: Fish Friends
- Address: Eastern Cape
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